Internal knowledge assistant
Staff ask questions and get answers from your own policies, procedures and records.
AI knowledge & document search in Kuwait
Search your own documents and get answers in Arabic and English, each one linked to the source it came from.
Most organisations already have the answers their staff and customers need, buried in contracts, policies, manuals, emails and old reports. We build knowledge systems that let people ask in plain Arabic or English and get a direct answer, with a link to the exact passage it came from.
Every answer cites its source, and the assistant declines when the documents do not support an answer. Access follows your existing permissions, scanned Arabic files are read with OCR, and the system can run on infrastructure you control. Baseerah, our own assistant across thousands of Islamic books, is built this way.
What we build
Document search
Search contracts, manuals and archives by meaning, not just by keyword.
Cited answers
Every answer links to the exact page or passage, so it can be checked.
Arabic & scanned files
Arabic and English documents, including scanned PDFs read with OCR.
Customer help centre
Answer customer questions from your published content, with a person on hand when needed.
Permissions
People only see answers from documents they are allowed to open.
How it works
- 1
Collect
We gather the documents that matter and agree who can see what.
- 2
Index
Files are cleaned, read and indexed, including scanned Arabic pages.
- 3
Test
We check answers against real questions from your team before launch.
- 4
Launch & review
Answers are logged and reviewed, and new documents are added as they arrive.
Technical details
- Retrieval (RAG)Answers are generated only from passages retrieved from your documents.
- Retrieval-augmented generationHybrid semantic & keyword searchReranking
- Vector searchDocuments are indexed by meaning as well as by keyword.
- pgvectorPostgreSQL full-text searchConvex vector search
- DocumentsArabic and English files, including scanned pages.
- Arabic OCRPDF, Word & ExcelMicrosoft 365Google Drive
- ModelsCloud or local models, depending on how sensitive the data is.
- OpenAIAnthropic ClaudeGemma & QwenLocal models on NVIDIA DGX Spark
- SecurityPeople only find what they are allowed to open, by role and by attributes such as department or branch.
- Role-based access control (RBAC)Attribute-based access control (ABAC)Row-level securityOn-premise deployment
- QualityCitations are checked and answers reviewed.
- Citation checksEvaluation suitesLangfuse
Our engineers work across TypeScript, Python, C# / .NET, Rust, Swift and Kotlin, so we can build in the stack your team already uses.
- Hosting
- In your own cloud account or hosted by us, whichever you prefer.
- Code ownership
- Depends on the project: custom builds can be handed over; our own platforms are licensed.
- Support
- A warranty on newly built apps, then monthly or yearly support packages, or help on demand.
- Languages
- English and Arabic, with full right-to-left layouts.
Knowledge & Search: common questions
Yes. It searches and answers in Arabic and English, including scanned Arabic files.
Every answer links to its source passage, and the assistant declines when the documents do not support an answer.
No. Answers respect your existing permissions, so people only see what they are allowed to open.
It does not have to. The system can run on infrastructure you control, with local models where needed.
Let’s build something that thinks
Tell us what you’re working on. We’ll turn it into a clear technical plan and a practical next step.